ServiceNow

ServiceNow provides enhanced management and tracking of IT systems and day-to-day operations. You can use ServiceNow as a data source when landing or replicating data.

For more information about connecting to SaaS applications, see 连接到 SaaS 应用程序.
For more information about Lite connectors, see 连接器分类.
Depending on your use case, you might need to install 数据移动网关 to move data from SaaS applications. For more information, see 什么时候需要数据移动网关？.

Feature/Functionality	Support details
Supported Qlik Talend Data Integration projects	Data pipeline projects and Replication projects.
目标更新方法	Landing tasks: Change data capture (CDC) using Change Tables Reload and compare Replication tasks: Full load Change data capture (CDC) using Change Tables Change data capture (CDC). Using this method, changes are directly applied to the target. Landing data in a data lake tasks: Change data capture (CDC) using Change Tables Reload
管理元数据	Manual metadata generation is required.
模式演变	Not supported
Replication of LOB columns (NCLOB, CLOB, and BLOB)	Determined by the task type: Landing tasks: Supports limited LOB size only Replication tasks: Supports unlimited LOB
Scheduled CDC	Only required when accessing data sources without Data Movement gateway.
Notifications	Fully supported 设置操作更改通知
Monitoring	Fully supported 监视单个数据任务
Automatic denesting of JSON column payloads	Fully supported

Preparing for authentication

To access your data, you need to authenticate the connection with your ServiceNow account credentials.

请确保您使用的帐户对要获取的表具有读取权限。

Creating the connection

有关更多信息，请参阅连接到 SaaS 应用程序。

填写所需的连接属性。
在连接名称中提供连接的名称。
选择打开连接元数据以定义创建连接时的元数据。
单击创建。

Connection settings
Setting	Description
Data gateway	如果您的用例需要，请选择一个数据移动网关。信息注释此字段不适用于 Qlik Talend Cloud Starter 订阅，因为它不支持数据移动网关。如果您有另一个订阅层并且不想使用数据移动网关，请选择无。有关数据移动网关的优势和需要它的用例的信息，请参阅Qlik 数据网关 - 数据移动。
Instance	ServiceNow instance. To obtain your instance in ServiceNow, navigate to System Web Services > REST > REST API Explorer. In any request URL your instance is included like: https://<INSTANCE>.service-now.com/api/now/.
Username	The user name associated with your ServiceNow account.
Password	Password for the ServiceNow account.

You can identify updates to the tables

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