Nice InContact 

Nice InContact is a cloud contact center solution.

• For more information about connecting to SaaS applications, see 连接到 SaaS 应用程序.

• For more information about Lite connectors, see SaaS 应用程序连接器的分类.

• Depending on your use case, you might need to install Data Movement gateway to move data from SaaS applications. For more information, see 什么时候需要 Data Movement gateway？.

Feature snapshot

Feature/Functionality	Support details
Supported Qlik Talend Data Integration projects	Data pipeline projects and Replication projects.
目标更新方法	Landing tasks: Change data capture (CDC) Reload and compare Replication tasks: Change data capture (CDC) using Change Tables Full load Landing data in a data lake tasks: Change data capture (CDC) Reload
管理元数据	Manual metadata generation is required.
模式演变	Fully supported
Replication of LOB columns (NCLOB, CLOB, and BLOB)	Determined by the task type: Landing tasks: Supports limited LOB size only Replication tasks: Supports unlimited LOB
Scheduled CDC	Only required when accessing data sources without Data Movement gateway.
Notifications	Fully supported 设置操作更改通知
Monitoring	Fully supported 监视单个数据任务
Automatic denesting of JSON column payloads	Fully supported

Preparing for authentication

To access your Nice InContact data, you need to authenticate the connection with your account credentials.

To generate your access key and access key secret:

1. Log into Data Extraction API.
2. Click General Requirements. The authorization token is generated as well as your access key and key secret.
3. Copy them to paste them in Access Key and Access Key Secret respectively.

Creating the connection

For more information, see 连接到 SaaS 应用程序.

1. Fill in the required connection properties.

2. Provide a name for the connection in Connection name.

3. Select Open connection metadata to define metadata for the connection when it has been created.

4. Click Create.