FrontApp 在该页面上
FrontApp is a customer communication platform that combines emails, apps, and teammates into a single view.
Front integration replicates data using the Front API .
See the
Schema section for a list of objects available for replication.
Preparing for authentication To access your data, you need to authenticate the connection with your account credentials.
信息注释 请确保您使用的帐户对要获取的表具有读取权限。
Before you begin authentication, make sure you meet the following requirements:
You have a FrontApp developer account. You are a company admin in FrontApp, which is required to create an API token in the FrontApp portal. To generate your API token:
Log into your Front account. Go to Settings > Company > Developers . Go to the API Tokens tab. Click Create API token . Specify an API token name . Specify a token Scope . Click Create . Copy and paste your API token into a secured file. Creating the connection 有关更多信息,请参阅连接到 SaaS 应用程序 。
填写所需的连接属性。 在连接名称 中提供连接的名称。
选择打开连接元数据 以定义创建连接时的元数据。
单击创建 。
Connection settings Setting Description Data gateway
如果您的用例需要,请选择一个 数据移动网关 。
信息注释 此字段不适用于 Qlik Talend Cloud Starter 订阅,因为它不支持 数据移动网关 。如果您有另一个订阅层并且不想使用 数据移动网关 ,请选择无 。
有关 数据移动网关 的优势和需要它的用例的信息,请参阅Qlik 数据网关 - 数据移动 。
Start Date 按格式 MM/DD/YYYY 输入必须将数据从源复制到目标的日期。
Token Token.
Schema信息注释 Schemas and naming conventions can change from version to version. It is recommended to verify your version before continuing.
The schema and info displayed below is for version 2.
Depending on your destination, table and column names may not appear as they are outlined below.
accounts_table
The accounts_table table contains data about accounts in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
accounts_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
channels_table
The channels_table table contains data about channels in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
channels_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
inboxes_table
The inboxes_table table contains data about inboxes in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
inboxes_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
The tags_table table contains a list of tag statistics since the last completed replication job through the most recent iteration of the defined Incremental Range (day or hour).
This table will include tags in your Front account.
Note : During the historical replication job, all increments (defined using the Incremental Range setting) since the Start Date will be replicated. This will result in the first record for this table being an aggregated record across all tags.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
teammates_table
The teammates_table table contains data about teammates in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
teammates_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
teams_table
The teams_table table contains data about teams in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
teams_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING