Delighted
Delighted is a customer experience (CX) platform that collects NPS, CSAT, and other survey feedback through email, SMS, and in-app channels.
Delighted integration replicates data using the Delighted API.
See the Schema section for a list of objects available for replication.Preparing for authentication
To access your data, you need to authenticate the connection with your account credentials.
To set up your Delighted account, you need:
- A Delighted account with access to the CX project you want to replicate.
- A Delighted API key for the project. Each project has its own API key — contact your Delighted account admin to obtain it.
Before creating the connection, confirm that you have selected the correct project in the top-left corner of your Delighted account. API keys are project-scoped; using a key from a different project will replicate data from that project instead.
Creating the connection
有关更多信息，请参阅连接到 SaaS 应用程序。
- 填写所需的连接属性。
在连接名称中提供连接的名称。
选择打开连接元数据以定义创建连接时的元数据。
单击创建。
| Setting | Description |
|---|---|
| Data gateway | 如果您的用例需要，请选择一个 数据移动网关。 信息注释 此字段不适用于 Qlik Talend Cloud Starter 订阅，因为它不支持 数据移动网关。如果您有另一个订阅层并且不想使用 数据移动网关，请选择无。 有关 数据移动网关 的优势和需要它的用例的信息，请参阅Qlik 数据网关 - 数据移动。 |
| Start Date | 按格式 |
| API Key | API key. |
Schema
Schemas and naming conventions can change from version to version. It is recommended to verify your version before continuing.
Depending on your destination, table and column names may not appear as they are outlined below.
bounces
The bounces table contains information about people whose survey delivery bounced in your Delighted project.
Replication Method | CDC |
Primary Key | person_id |
| Useful links |
email_autopilot
The email_autopilot table contains information about people enrolled in the email autopilot queue in your Delighted project.
Replication Method | CDC |
Primary Key | person_id next_survey_request_id |
| Useful links |
metrics
The metrics table contains aggregate survey metric data for your Delighted project.
Replication Method | Full Table |
| Useful links |
people
The people table contains information about survey recipients in your Delighted project.
Replication Method | CDC |
Primary Key | id |
| Useful links |
sms_autopilot
The sms_autopilot table contains information about people enrolled in the SMS autopilot queue in your Delighted project.
Replication Method | CDC |
Primary Key | person_id next_survey_request_id |
| Useful links |
survey_responses
The survey_responses table contains survey response records from your Delighted project.
Replication Method | CDC |
Primary Key | id |
| Useful links |
unsubscribes
The unsubscribes table contains information about people who have unsubscribed from surveys in your Delighted project.
Replication Method | CDC |
Primary Key | person_id |
| Useful links |