# Issue Management [](https://help.qlik.com/talend/en-US/talend-data-catalog/Content/user-guide/custom-models/issue-management.htm) ## Overview An Issue has an HTML based rich text formatted description that can contain images, tables, and even mentions of users and objects. An Issue also has the classic attributes (e.g. Status, Priority, Assignee, Reporter) and the relationships (e.g. Blocks, Related To, Duplicates) commonly used by issue tracking systems such as Atlassian JIRA. A new pre-installed > Standard Extension Issues package allows users to create new models of type > Issues which contains the Issue object type (just like Glossary contains Terms). Manage >Metamodel allows one [to extend the Article object type](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/administration-and-system-management/manage-metamodel.htm) with custom attributes or links to other custom objects. Issues benefit from the same capabilities as any other custom objects including search (Metadata Query Language (MQL)), security, as well as the ability to have comments, and even operate under workflow. ## Create an Issues Custom Model To create issues you must create a custom model for them to be contained in. You may create any number of these models to contain various collections of articles. You create a custom model [just as you would a glossary](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/glossary/create-a-glossary.htm) by creating a model in a folder in the repository and including it in configurations. **Steps** 1. Sign in as a user with at least the **Metadata Management** [capability object role assignment](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/administration-and-system-management/manage-object-roles.htm) on the [Configuration](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/manage-metadata/analyze-the-log.htm) you are in. 2. Go to **Manage > Configuration** in the banner. 3. Click the **Add** (plus sign) under **Manage Configuration** and select the model type you wish to instantiate. In this case it is **Issues**. 4. Enter a **Name** and **Description** for the instantiated custom issues model and click **OK**. Information note There is a Workflow tab available for custom models. Please refer to the specific examples for glossaries (a type of custom model) for full details on how to set up and use workflow with a custom model. **Example** Sign is as **Administrator** and go to **Manage > Configuration.** Click the click **Add** under **Manage Configuration** and select **Issues**. ![](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/custom-models/img/image1169.png) Give it the name > Finance Issue Tracking and click **OK**. ## Create and Edit Issues Once you have created an Issues custom model, you may add individual issues to it. **Steps** 1. Sign in as a user with at least the **Metadata Management** [capability object role assignment](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/administration-and-system-management/manage-object-roles.htm) on the Issues model in which you wish to edit issues. 2. [Navigate](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/explore/index.htm) to the Issues model. 3. Click the **Add**. 4. Enter a **Name** and **Description** for the Issue and click **OK**. 5. Now you may edit the rest of the fields the issue. Information note There may be workflow enabled available for custom models. Please refer to the specific examples for glossaries (a type of custom model) for full details on how to set up and use workflow with a custom model. **Example** Sign in as Administrator and [navigate](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/explore/index.htm) to the object page for the **Finance Issue Tracking** model. ![](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/custom-models/img/image1170.png) Click **+CREATE** next to **Issues**. ![](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/custom-models/img/image1171.png) Here is the text for the fields: * **NAME**: "Definition and Certification of Finance Terminology * **DESCRIPTION**: ``` "Certification of Finance Terminology ``` ``` Objectives ``` ``` All objectives apply solely to the Finance glossary terminology. ``` ``` Proper business terminology names and definitions. ``` ``` Proper semantic linking and thus name and definition inference to physical data elements (tables and columns)" ``` Otherwise, enter the values as shown below and click **OK**. ![](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/custom-models/img/image1172.png) ## Relate Issues There are a number of relationships which may be defined on an issue. These include: * Applies to * Blocks * Defines * Duplicates * Has Issue * Is Blocked By * Is Defined By * Is Duplicated By * Is Related To * Relates To **Steps** 1. Sign in as a user with at least the **Metadata Management** [capability object role assignment](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/administration-and-system-management/manage-object-roles.htm) on the Issues model in which you wish to relate issues. 2. [Navigate](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/explore/index.htm) to the Issues model. 3. Click the **Add**. 4. Enter a **Name** and **Description** for the Issue and click **OK**. 5. Now you may edit the rest of the fields the issue. Information note There may be workflow enabled available for custom models. Please refer to the specific examples for glossaries (a type of custom model) for full details on how to set up and use workflow with a custom model. **Example** Sign in as Administrator and [navigate](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/explore/index.htm) to the object page for the **Finance Issue Tracking** model. Click the Definition and Certification of Finance Terminology issue. ![A screenshot of a computer Description automatically generated](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/custom-models/img/image1173.png) Click **+ADD** next to **Relationships**. ![A screenshot of a computer Description automatically generated](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/custom-models/img/image1174.png) Enter > Finance in the search text and **Glossary** for the **CATEGORY**. ![A screenshot of a computer Description automatically generated](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/custom-models/img/image1175.png) Pick the **Finance** glossary and click **OK**. ![A screenshot of a computer Description automatically generated](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/custom-models/img/image1176.png) Information note This issue now **Applies** to the **Finance** glossary. Click the **Finance** glossary link. ![A screenshot of a computer Description automatically generated](https://help.qlik.com/talend/en-US/talend-data-catalog/8.1/Content/user-guide/custom-models/img/image1177.png) Information note And you can see that when you look at the glossary, it shows that there is an issue related to it. ## Delete Issues You may delete issues by hovering the mouse over the issue on the model object page and clicking the Delete (red X) icon.