Repository cannot connect to database after installation

The installation was successful, but when the repository service is started it fails to connect to the database.

Possible cause  

You used a database username and/or password that contains characters from mixed character sets.

Proposed action  

  1. Uninstall Qlik Sense and select Remove Qlik Sense certificates and data folders at the end of the installation.
  2. Reinstall using a database username and password with characters from the same character set.