Troubleshooting - Creating apps
This section describes problems that can occur when creating apps and visualizations in Qlik Sense.
Images are not included in an app that has been moved from one Qlik Sense environment to another
Possible cause
You have created an app in Qlik Sense and moved the app to another Qlik Sense environment.
When you move apps between Qlik Sense environments, images may not have been moved automatically. The images have to be handled manually, in different ways depending on between which environments the app has been moved.
Proposed action
Import the images from the Qlik Sense environment where the app was created to the target location using the Qlik Management Console.
See: Manage Qlik Sense sites: Uploading objects to content libraries
Images are not included in an app that has been imported from Qlik Sense Desktop to Qlik Sense
Possible cause
You have created an app in Qlik Sense Desktop and imported the app to Qlik Sense.
When you move apps between Qlik Sense environments, images may not have been moved automatically. The images have to be handled manually, in different ways depending on between which environments the app has been moved.
Proposed action
Import the images from the images folder of the Qlik Sense Desktop app using the Qlik Management Console.
See: Manage Qlik Sense sites: Uploading objects to content libraries
The default location of the images in Qlik Sense Desktop is <user>\Documents\Qlik\Sense\Content\Default.
Images are not included in an app that has been moved from one Qlik Sense Desktop installation to another
Possible cause
You have moved an app between Qlik Sense Desktop installations.
When you move apps between Qlik Sense environments, images may not have been moved automatically. The images have to be handled manually, in different ways depending on between which environments the app has been moved.
Proposed action
Do the following:
- Copy the images from the PC where the app was created and paste into the images folder of the target location.
The default location of the images in Qlik Sense Desktop is <user>\Documents\Qlik\Sense\Content\Default.
The image I want to use does not seem to work
Images are part of apps as thumbnails of the apps, sheets and stories, in the text & image object and in story slides.
Possible cause
You are using an image in a format that is not supported.
Proposed action
Do the following:
- Convert the image to one of the supported formats (png, jpg, jpeg or gif).
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