# Managing Team Members

In the **Team Members** section of the **User menu (your icon) > Edit User Settings**, you can view and manage the team members associated with your Stitch account.

In this guide, we’ll cover:

* [Some team member basics](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-basics)

* [What users can and can’t do in your Stitch account](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-roles-permissions)

* [How to invite a team member](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#invite-team-member)

* [How to update a team member’s role](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#update-team-member-role)

* [How to deactivate a team member](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#deactivate-team-member)

## Team member basics

* [How many team members can be in an account?](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#how-many-team-members)

* [Who will receive notifications?](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#who-will-receive-notifications)

* [Who will receive invoices?](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#who-will-receive-invoices)

* [What can team members do in the account?](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#what-can-team-members-do)

### How many team members can be in an account?

The number of team members that can be added to your account depends on the [Stitch plan](https://www.stitchdata.com/pricing/) you’re using:

* **Standard**: 5 users

* **Advanced**: Unlimited users

* **Premium**: Unlimited users

### Who will receive notifications?

All team members in the account will receive email notifications.

### Who will receive invoices?

Only the team member who initially adds the payment information to the account will receive a copy of the monthly invoice in their email. This team member is also known as the **Invoice Admin**. Refer to the [Team member roles and permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-roles-permissions) section for more info.

### What can team members do in the account?

The actions team members can perform depends on their user role. Refer to the [Team member roles and permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-roles-permissions) section for more info.

## Team member roles and permissions

* [Role-Based Access Control (RBAC)](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#role-based-access-control)

* [Team member user roles](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-user-roles)

* [Team member permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-permissions)

### Role-Based Access Control (RBAC)

You can now control what users have access to within the Stitch app based on an assigned role! Head to the next section to learn about the role types and their permissions.

### Team member user roles

* [User role assignment](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-user-role--assignment)

* [User role types](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-user-role--types)

#### User role assignment

Currently, Stitch automatically assigns the **Administrator** role to initial account creator. Administrators can add additional team members to the account and assign their role before they accept the invitation.

When inviting and managing team members, keep the following in mind:

* Every account has an **Invoice Admin**. This is the team member who initially enters payment info for the account.
* It’s possible for a team member to be an Invoice Admin and an Administrator at the same time.

#### User role types

Team members can have have one or more of the following roles:

| **User role** | **Description** |
| --- | --- |
| **General User** | General Users have the majority of available permissions, with the exception of those granted to the Invoice Admin and Administrator user roles. New team members invited to an account are automatically assigned this role. |
| **Invoice Admin** | The Invoice Admin is the user who initially enters the payment info for the account. They have the same permissions as a General User, but also receive an email copy of the account’s monthly invoice.<br><br>**Note**: If the initially enabled SSO for the account, they will also have Administrator permissions. |
| **Administrator** | The Administrator is the user responsible for ensuring the Stitch account is set up as needed and is therefore the ultimate owner of the Stitch account. They have total control over every possible action a user can take on Stitch. They also have some exclusive privileges that no other role has.<br><br>**Note**: If the Administrator initially entered payment info for the account, they will also have Invoice Admin permissions. |

### Team member permissions

Refer to the following sections for info about the permissions each [user role](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-user-roles) has. In the permission tables, you’ll see the following icons:

* 

  the Success icon

  [USER ROLE] users can perform this action

  indicates that the user role has the permission to perform the described action

* 

  the Minus icon

  [USER ROLE] users can perform this action, but there may be exceptions

  indicates that the user role has the permission to perform the described action, but there may be exceptions. For example: All users can reset their own passwords, but if SSO is enabled for the account, only the Administrator can reset their own password.

* 

  the Remove icon

  [USER ROLE] users can't perform this action

  indicates that the user role doesn’t have the permission to perform the described action

#### Permission groups

* [General permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#general-permissions)

* [Billing permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#billing-permissions)

* [Team member management permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-members-permissions)

* [API permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#api-permissions)

* [Notification permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#notifications-permissions)

* [Destination permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#destinations-permissions)

* [Integration permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#integrations-permissions)

* [Replication permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#replication-permissions)

##### General permissions

| **Permission** | **General User** | **Invoice Admin** | **Administrator** |
| --- | --- | --- | --- |
| **Modify company settings**<br><br>Modify the [company information](https://help.qlik.com/en-US/stitch/account-security/managing-account-settings) for the account. | the Success icon<br><br>General Users can perform this action: Modify company settings | the Success icon<br><br>Invoice Admins can perform this action: Modify company settings | the Success icon<br><br>Administrators can perform this action: Modify company settings |
| **Update your email address**<br><br>[Update the email address](https://help.qlik.com/en-US/stitch/account-security/change-your-email-address-and-password) associated with your Stitch user. | the Minus icon<br><br>General Users can perform this action unless SSO is enabled. | the Minus icon<br><br>Invoice Admins can perform this action unless SSO is enabled. | the Success icon<br><br>Administrators can perform this action: Update your email address |
| **Reset your password**<br><br>[Reset the password](https://help.qlik.com/en-US/stitch/account-security/change-your-email-address-and-password) associated with your Stitch user. | the Minus icon<br><br>General Users can perform this action unless SSO is enabled. | the Minus icon<br><br>Invoice Admins can perform this action unless SSO is enabled. | the Success icon<br><br>Administrators can perform this action: Reset your password |
| **Manage data pipeline region**<br><br>Modify the [data pipeline region](https://help.qlik.com/en-US/stitch/security/supported-data-pipeline-regions) setting for the account. | the Remove icon<br><br>General Users can't perform this action: Manage data pipeline region | the Remove icon<br><br>Invoice Admins can't perform this action: Manage data pipeline region | the Remove icon<br><br>Administrators can't perform this action: Manage data pipeline region |
| **Enable single sign-on (SSO)**<br><br>Initially [enable SSO](https://help.qlik.com/en-US/stitch/account-security/single-sign-on) for the account. | the Success icon<br><br>General Users can perform this action: Enable single sign-on (SSO) | the Success icon<br><br>Invoice Admins can perform this action: Enable single sign-on (SSO) | the Success icon<br><br>Administrators can perform this action: Enable single sign-on (SSO) |
| **Manage single sign-on (SSO)**<br><br>[Modify, disable, or reenable SSO](https://help.qlik.com/en-US/stitch/account-security/single-sign-on) for the account. | the Remove icon<br><br>General Users can't perform this action: Manage single sign-on (SSO) | the Remove icon<br><br>Invoice Admins can't perform this action: Manage single sign-on (SSO) | the Success icon<br><br>Administrators can perform this action: Manage single sign-on (SSO) |

[Back to Team member permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-permissions)

##### Billing permissions

| **Permission** | **General User** | **Invoice Admin** | **Administrator** |
| --- | --- | --- | --- |
| **Manage payment info**<br><br>Enter and modify [payment info](https://help.qlik.com/en-US/stitch/account-security/billing-faq) for the account. | the Success icon<br><br>General Users can perform this action: Manage payment info | the Success icon<br><br>Invoice Admins can perform this action: Manage payment info | the Success icon<br><br>Administrators can perform this action: Manage payment info |
| **Manage plan details**<br><br>Select the plan details for the account. | the Success icon<br><br>General Users can perform this action: Manage plan details | the Success icon<br><br>Invoice Admins can perform this action: Manage plan details | the Success icon<br><br>Administrators can perform this action: Manage plan details |
| **View past invoices**<br><br>View and download past invoices for the account. | the Success icon<br><br>General Users can perform this action: View past invoices | the Success icon<br><br>Invoice Admins can perform this action: View past invoices | the Success icon<br><br>Administrators can perform this action: View past invoices |
| **Receive email invoices**<br><br>Receive an email copy of the current month’s invoice for the account. | the Remove icon<br><br>General Users can't perform this action: Receive email invoices | the Success icon<br><br>Invoice Admins can perform this action: Receive email invoices | the Remove icon<br><br>Administrators can't perform this action: Receive email invoices |
| **Cancel account**<br><br>[Cancel](https://help.qlik.com/en-US/stitch/account-security/cancelling-your-stitch-account) the account. | the Success icon<br><br>General Users can perform this action: Cancel account | the Success icon<br><br>Invoice Admins can perform this action: Cancel account | the Success icon<br><br>Administrators can perform this action: Cancel account |

[Back to Team member permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-permissions)

##### Team member management permissions

| **Permission** | **General User** | **Invoice Admin** | **Administrator** |
| --- | --- | --- | --- |
| **Invite new team members**<br><br>Invite new team members to join the account. | the Minus icon<br><br>General Users can perform this action unless SSO is enabled. | the Minus icon<br><br>Invoice Admins can perform this action unless SSO is enabled. | the Success icon<br><br>Administrators can perform this action: Invite new team members |
| **Deactivate existing team members**<br><br>Deactivate an existing team member and remove their access to the account. | the Minus icon<br><br>General Users can perform this action unless SSO is enabled. | the Minus icon<br><br>Invoice Admins can perform this action unless SSO is enabled. | the Success icon<br><br>Administrators can perform this action: Deactivate existing team members |
| **Reactivate deactivated team members**<br><br>Reactivate a deactivated team member and restore their access to the account. | the Minus icon<br><br>General Users can perform this action unless SSO is enabled. | the Minus icon<br><br>Invoice Admins can perform this action unless SSO is enabled. | the Success icon<br><br>Administrators can perform this action: Reactivate deactivated team members |

[Back to Team member permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-permissions)

##### API permissions

| **Permission** | **General User** | **Invoice Admin** | **Administrator** |
| --- | --- | --- | --- |
| **Manage API access keys**<br><br>Add, disable, enable, or delete an [API access key](https://help.qlik.com/en-US/stitch/account-security/managing-stitch-api-keys) for the account. | the Success icon<br><br>General Users can perform this action: Manage API access keys | the Success icon<br><br>Invoice Admins can perform this action: Manage API access keys | the Success icon<br><br>Administrators can perform this action: Manage API access keys |
| **Manage partner keys**<br><br>Disable, enable, or delete a [partner key](https://help.qlik.com/en-US/stitch/account-security/managing-stitch-partner-account-access) for the account. | the Success icon<br><br>General Users can perform this action: Manage partner keys | the Success icon<br><br>Invoice Admins can perform this action: Manage partner keys | the Success icon<br><br>Administrators can perform this action: Manage partner keys |
| **Use the Connect API**<br><br>Usage of the [Connect API](https://help.qlik.com/en-US/stitch/) with a [valid API access key](https://help.qlik.com/en-US/stitch/account-security/managing-stitch-api-keys). | the Success icon<br><br>General Users can perform this action: Use the Connect API | the Success icon<br><br>Invoice Admins can perform this action: Use the Connect API | the Success icon<br><br>Administrators can perform this action: Use the Connect API |

[Back to Team member permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-permissions)

##### Notification permissions

| **Permission** | **General User** | **Invoice Admin** | **Administrator** |
| --- | --- | --- | --- |
| **Dismiss account notifications**<br><br>Dismiss account-level notifications in the [Notifications tab](https://help.qlik.com/en-US/stitch/account-security/notifications#in-app-notifications). Dismissing a notification clears it for all users in the account. | the Success icon<br><br>General Users can perform this action: Dismiss account notifications | the Success icon<br><br>Invoice Admins can perform this action: Dismiss account notifications | the Success icon<br><br>Administrators can perform this action: Dismiss account notifications |
| **Manage custom notification list**<br><br>Add, disable, enable, or delete an email address in the account’s [Custom notification list](https://help.qlik.com/en-US/stitch/account-security/notifications/extend-email-notifications). | the Success icon<br><br>General Users can perform this action: Manage custom notification list | the Success icon<br><br>Invoice Admins can perform this action: Manage custom notification list | the Success icon<br><br>Administrators can perform this action: Manage custom notification list |
| **Manage notification content**<br><br>Enable or disable the [Notification content](https://help.qlik.com/en-US/stitch/account-security/notifications/hipaa-compliant-notifications) setting. | the Success icon<br><br>General Users can perform this action: Manage notification content | the Success icon<br><br>Invoice Admins can perform this action: Manage notification content | the Success icon<br><br>Administrators can perform this action: Manage notification content |
| **Manage post-load hook list**<br><br>Add, disable, enable, or delete a post-load webhook in the account’s [Post-load hooks list](https://help.qlik.com/en-US/stitch/account-security/notifications/post-load-notifications). | the Success icon<br><br>General Users can perform this action: Manage post-load hook list | the Success icon<br><br>Invoice Admins can perform this action: Manage post-load hook list | the Success icon<br><br>Administrators can perform this action: Manage post-load hook list |

[Back to Team member permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-permissions)

##### Destination permissions

| **Permission** | **General User** | **Invoice Admin** | **Administrator** |
| --- | --- | --- | --- |
| **Add a destination**<br><br>Add new integrations to the account. | the Success icon<br><br>General Users can perform this action: Add a destination | the Success icon<br><br>Invoice Admins can perform this action: Add a destination | the Success icon<br><br>Administrators can perform this action: Add a destination |
| **Modify a destination**<br><br>Modify the existing destination for the account. | the Success icon<br><br>General Users can perform this action: Modify a destination | the Success icon<br><br>Invoice Admins can perform this action: Modify a destination | the Success icon<br><br>Administrators can perform this action: Modify a destination |
| **Change a destination**<br><br>Change the existing destination for the account. | the Success icon<br><br>General Users can perform this action: Change a destination | the Success icon<br><br>Invoice Admins can perform this action: Change a destination | the Success icon<br><br>Administrators can perform this action: Change a destination |
| **Delete a destination**<br><br>Delete the existing destination from the account. | the Success icon<br><br>General Users can perform this action: Delete a destination | the Success icon<br><br>Invoice Admins can perform this action: Delete a destination | the Success icon<br><br>Administrators can perform this action: Delete a destination |

[Back to Team member permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-permissions)

##### Integration permissions

| **Permission** | **General User** | **Invoice Admin** | **Administrator** |
| --- | --- | --- | --- |
| **Add integrations**<br><br>Add new integrations to the account. | the Success icon<br><br>General Users can perform this action: Add integrations | the Success icon<br><br>Invoice Admins can perform this action: Add integrations | the Success icon<br><br>Administrators can perform this action: Add integrations |
| **Modify integrations**<br><br>Modify existing integrations in the account. This includes the integration’s connection info, credentials, replication schedule, and table and column selection. | the Success icon<br><br>General Users can perform this action: Modify integrations | the Success icon<br><br>Invoice Admins can perform this action: Modify integrations | the Success icon<br><br>Administrators can perform this action: Modify integrations |
| **Pause integrations**<br><br>Pause or unpause existing integrations in the account. | the Success icon<br><br>General Users can perform this action: Pause integrations | the Success icon<br><br>Invoice Admins can perform this action: Pause integrations | the Success icon<br><br>Administrators can perform this action: Pause integrations |
| **Delete integrations**<br><br>Delete integrations from the account. | the Success icon<br><br>General Users can perform this action: Delete integrations | the Success icon<br><br>Invoice Admins can perform this action: Delete integrations | the Success icon<br><br>Administrators can perform this action: Delete integrations |

[Back to Team member permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-permissions)

##### Replication permissions

| **Permission** | **General User** | **Invoice Admin** | **Administrator** |
| --- | --- | --- | --- |
| **Manage table and column selection**<br><br>[Track and untrack tables and columns](https://help.qlik.com/en-US/stitch/replication/extractions/data-selection/setting-tables-and-columns-to-replicate) for integrations in the account. | the Success icon<br><br>General Users can perform this action: Manage table and column selection | the Success icon<br><br>Invoice Admins can perform this action: Manage table and column selection | the Success icon<br><br>Administrators can perform this action: Manage table and column selection |
| **Modify replication schedules**<br><br>Modify the [replication schedule](https://help.qlik.com/en-US/stitch/replication/replication-scheduling) for integrations in the account. | the Success icon<br><br>General Users can perform this action: Modify replication schedules | the Success icon<br><br>Invoice Admins can perform this action: Modify replication schedules | the Success icon<br><br>Administrators can perform this action: Modify replication schedules |
| **Manage table settings**<br><br>Modify the settings for tables in existing integrations. This includes defining [Replication Keys](https://help.qlik.com/en-US/stitch/replication/replication-keys), [Replication Methods](https://help.qlik.com/en-US/stitch/replication/replication-methods), and [Primary Keys](https://help.qlik.com/en-US/stitch/replication/replicating-database-views) (database views only), if supported by the integration. | the Success icon<br><br>General Users can perform this action: Manage table settings | the Success icon<br><br>Invoice Admins can perform this action: Manage table settings | the Success icon<br><br>Administrators can perform this action: Manage table settings |
| **Reset tables**<br><br>Reset an individual table’s [Replication Keys](https://help.qlik.com/en-US/stitch/replication/replication-keys), which will trigger a full re-replication of the table’s data. **Note**: This may be unavailable for some integrations. | the Success icon<br><br>General Users can perform this action: Reset tables | the Success icon<br><br>Invoice Admins can perform this action: Reset tables | the Success icon<br><br>Administrators can perform this action: Reset tables |
| **Reset integrations**<br><br>Reset the [Replication Keys](https://help.qlik.com/en-US/stitch/replication/replication-keys) for all the tables in an integration, which will trigger a full re-replication of the integration’s data. **Note**: This feature may be unavailable for some integrations. | the Success icon<br><br>General Users can perform this action: Reset integrations | the Success icon<br><br>Invoice Admins can perform this action: Reset integrations | the Success icon<br><br>Administrators can perform this action: Reset integrations |
| **Manage extraction jobs**<br><br>[Start and stop extraction jobs](https://help.qlik.com/en-US/stitch/replication/extractions/start-stop-extraction-jobs) for integrations. **Note**: This feature may be unavailable for some integrations. | the Success icon<br><br>General Users can perform this action: Manage extraction jobs | the Success icon<br><br>Invoice Admins can perform this action: Manage extraction jobs | the Success icon<br><br>Administrators can perform this action: Manage extraction jobs |
| **View Extraction Logs**<br><br>View the [Extraction Logs](https://help.qlik.com/en-US/stitch/replication/extractions/integration-extraction-logs) for integrations. | the Success icon<br><br>General Users can perform this action: View Extraction Logs | the Success icon<br><br>Invoice Admins can perform this action: View Extraction Logs | the Success icon<br><br>Administrators can perform this action: View Extraction Logs |
| **View Loading Reports**<br><br>View the [Loading Reports](https://help.qlik.com/en-US/stitch/replication/integration-loading-reports) for integrations. | the Success icon<br><br>General Users can perform this action: View Loading Reports | the Success icon<br><br>Invoice Admins can perform this action: View Loading Reports | the Success icon<br><br>Administrators can perform this action: View Loading Reports |

[Back to Team member permissions](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#team-member-permissions)

## Invite a team member

Information note Only the **Administrator** will have the ability to invite new users. All pending invitations will be invalidated.

When inviting a team member to your account, keep the following in mind:

* **An email address can only be associated with a single Stitch account**. [Try this workaround](https://help.qlik.com/en-US/stitch/account-security/managing-team-members#add-to-multiple-accounts) to use the same email address for multiple accounts.
* **Invitation links in invitation emails are good for one attempt only.** If the login fails, try re-sending the invite.

### Add a new team member

To invite a team member:

1. Click the **User menu (your icon) &gt; Edit User Settings**.
2. In the Team Members section, click **Add a Team Member**.
3. Enter the team member’s email address. **Note**: This email address must be unique, meaning it can’t be associated with an existing Stitch account.
4. Click **Send Invitation**.

Shortly after this process is completed, an email invite will be sent to the email address you entered.

If you run into issues, refer to the [Troubleshooting team member invites guide](https://help.qlik.com/en-US/stitch/troubleshooting/account/adding-users-to-multiple-accounts).

### Add an existing team member to multiple accounts

Information note Only users with the **Administrator** role will have the ability to take this action. Contact the Administrator if you need to be added to multiple Stitch accounts.

Currently, Stitch allows an email address to be associated with only a single Stitch account. If you’re one of our customers with two accounts and you want to use the same email address for both accounts, you may be able to use an email alias - also known as the `+` feature - to do so.

**Note**: Your email provider must support the use of aliases to use this workaround.

For example: This email address is used to create the first Stitch account, which is used for staging:

`stitch@stitchdata.com`

Using `+`, we can use the same email address to add the team member to the second Stitch account, which is used for production:

`stitch+prod@stitchdata.com`

If you prefer to use an un-aliased email address for a specific account and the email is already associated with a Stitch account, use the process outlined below to modify the account using the un-aliased email. This will then allow an invitation to be sent to the un-aliased email.

In this example, we’ll use the `stitch@stitchdata.com` email address.

1. Sign into the Stitch account using the un-aliased email. In this example, we’d sign into the account associated with the `stitch@stitchdata.com` email address.
2. Click **User menu (your icon) &gt; Edit User Settings**.
3. Click the **Your Profile** tab.
4. Update the email address to something along the lines of `name+deactivated@domain.com`. In this example, we’ll update the email address to `stitch+deactivated@stitchdata.com`.
5. Click **Update Profile**.

Additionally, if the account is no longer needed, [you can cancel it](https://help.qlik.com/en-US/stitch/account-security/cancelling-your-stitch-account).

## Update a team member's role

Information note Only users with the **Administrator** role can make changes to the roles of other users in an account.

1. Click the **User menu (your icon) &gt; Edit User Settings**.
2. On the **Members** tab, find the team member whose role you want to change.
3. Click the role you want in the dropdown menu next to the team member’s name.

You can also update the roles of members who have not yet accepted their invitations following the same steps.

## Deactivate a team member

Information note Only users with the **Administrator** role will have the ability to deactivate and reactivate team members.

If a team member no longer requires access to Stitch, you can deactivate them.

**This process is reversible**. If you deactivate a team member by accident, you can simply re-add them.

1. Click the **User menu (your icon) &gt; Edit User Settings**.
2. On the **Members** tab, find the team member you want to deactivate.
3. Click the vertical ellipsis next to the team memberss name and then click the **Deactivate** button.