Troubleshooting: Dev Hub

This section describes problems that can occur when using Dev Hub, as well as suggestions for resolving them.

I cannot create extensions, mashups, or widgets in Dev Hub

I wanted to create an extension, mashup, or widget using Dev Hub but the options for creating were unavailable.

Possible cause  

You do not have sufficient access rights to create content in Dev Hub.

Proposed action  

Contact your system administrator to get sufficient access rights.

Access rights and Dev Hub

I cannot access Dev Hub

I opened Dev Hub but there is no content. Browser network traffic shows a 401 error.

Possible cause  

Qlik Sense site is not listed as a trusted site.

Proposed action  

Add the FQDN (Fully Qualified Domain Name) of the host to the trusted sites.

  1. In Internet Explorer, open Tools > Internet options.
  2. Select the Security tab.
  3. Click on Trusted sites.
  4. Click on Sites.
  5. Click Add.
  6. Enter the FQDN of the host in the text field and click Add.
  7. Click Close
  8. Click OK.
  9. Refresh the browser window.

I cannot access Dev Hub from the host machine

I am trying to access the Dev Hub from the same machine that hosts the Qlik Sense site, but I receive a 401.1 Access Denied error from the browser.

Possible cause  

Loopback security settings in Windows Server may prevent access using a fully qualified domain name (FQDN), from the same machine that hosts the Qlik Sense site.

Proposed action  

Access the Dev Hub using a localhost address: https://localhost/dev-hub.

It is also possible to disable loop checking. For more infomation about this, refer to Microsoft support knowledge base article.

I cannot convert assets with QlikView converter

I am trying to convert a QlikView document using the QlikView converter but creation of a new QlikView converter project fails.

Possible cause  

The data in the QlikView document cannot be read into Qlik Sense.

Proposed action  

  1. Open the QlikView document with no data, save it and then import it to QlikView converter.

    To open the QlikView document with no data, open a Command Prompt window and execute the following command:

    C:\Program Files\QlikView\qv.exe /nodata C:\<MyFolder>\<MyDoc>.qvw

    where C:\Program Files\ is your installation location.

  2. Save the document.

  3. Import the document into QlikView converter.

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