Troubleshooting - Creating apps

This section describes problems that can occur when creating apps and visualizations in Qlik Sense.

The image I want to use does not seem to work

Images are part of apps as thumbnails of the apps, sheets and stories, in the text & image object and in story slides.

Possible cause  

You are using an image in a format that is not supported.

Proposed action  

Do the following:

  • Convert the image to one of the supported formats (png, jpg, jpeg or gif).

Using insights advisor impacts system performance

Insight advisor uses master items as fields in recommended charts.

Possible cause  

The charts generated by the insight advisor are choosing fields that end up with costly charts.

Proposed action  

Do the following:

  • Change what fields are exposed to published app users.

For more information, see Hiding fields from analysis.

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