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Log out

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Log out

Procedure

Qlik Sense performs the following procedure:

  • The user is logged out when the proxy session times out or when the user actively logs out.

Success

In case of success, log entries are written in the following files throughout the procedure:

  • <MachineName>_AuditSecurity_Proxy.txt

Errors

Command=Logout;Result=<return code not zero>

Description Command=Logout;Result=<return code not zero>;ResultText=Error: <error message>
Message

If you find a log entry similar to the one described above, evaluate the information in the Message field.

Action

Proceed as follows, if a user repeatedly experiences problem when logging out:

  1. Restart the Qlik Sense Proxy Service (QPS).
  2. Analyze the status of the sockets by running netstat and search for sockets in CLOSE_WAIT, SYN_SENT, or FIN_WAIT_2 state.