Skip to main content

Upgrading the Monitoring apps

Upgrading from Qlik Sense 3.2.x to Qlik Sense June 2017

When you upgrade from Qlik Sense 3.2.x to June 2017, or later releases, eight new REST data connections are introduced (monitor_app_REST_). The existing qrs_ data connections will no longer function due to functional changes to the REST connector. These qrs_ data connections therefore can be removed.

Upgrading from Qlik Sense February 2019 or earlier to Qlik Sense April 2019 or later

In Qlik Sense April 2019, the new monitor_app_REST_user_condensed data connection was introduced. Make sure that the new monitor_app_REST_user_condensed data connection is assigned to the same user (same user ID and password) as the other monitor_app_REST_ data connections.

Note: The user who is assigned to the monitor_apps_REST_ data connections must be rootadmin.

Upgrading from Synchronized persistence to Shared persistence

If you upgrade from Synchronized persistence to Shared persistence, you may need to move the archived logs from the earlier version to the Shared persistence ArchivedLogs share.

Do the following:

  1. Create a new folder called OlderLogs (or the name of your choice) in the Service Cluster ArchivedLogs folder. You can find this in QMC > Service cluster.

  2. Move or copy the following subfolders from Archived Logs (in the older version) to this new OlderLogs folder in step 1.

    1. Default Archived Logs folder is c:\programdata\qlik\sense\repository\archived logs.

    2. Copy the following folders to the new location:

      1. Engine
      2. Repository
      3. Proxy
      4. Scheduler
      5. Printing
    Note: The reason to just move/copy these folders is that other log folders (like AppMigration and Script) are not loaded into the Monitoring apps and can be quite large in size.
  3. Verify in the ArchivedLogs folder (for the service cluster) that this OlderLogs folder is present, as well as folders for each node in your environment.

  4. Update the ArchivedLogsFolder data connection in QMC to point to the ArchivedLogs folder (as defined in QMC > ServiceCluster).

  5. Versions prior to 7.x of the governance*.QVDs located in c:\Programdata\Qlik\Sense\Log can be removed if wanted (optional).

  6. Reload the new Monitoring apps from the QMC.