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Changing the license

The license properties can be changed after they have been set for the first time.

Changing a LEF license

Updating the LEF does the following:

  • User-based license: Changes the number of professional and analyzer access allocations for the Qlik Sense site.
  • Token-based license: Changes the number of tokens for the Qlik Sense site. You use the tokens on access types to give the users access to the hub.
Information noteIn addition to the site license accepting licenses with serial and control number, there is also the license with a signed key. You must use a license with a signed key if you are licensing analyzer capacity access. Please note that after changing to a license with a signed key, you cannot return to using the old serial and control number license model.

Do the following:

  1. Open the QMC: https://<QPS server name>/qmc

  2. Select License management on the QMC start page or from the Start Arrow down drop-down menu to display the overview.

  3. Select Site license in the panel to the right.

  4. Edit the fields.

    Site license properties

    The property group Site license contains properties related to the license for the Qlik Sense system. All fields are mandatory and must not be empty.

    Site licence properties
    Property name Description
    Owner name The user name of the Qlik Sense product owner.
    Owner organization The name of the organization that the Qlik Sense product owner is a member of.
    Serial number The serial number assigned to the Qlik Sense software.
    Control number The control number assigned to the Qlik Sense software.
    LEF access The License Enabler File (LEF) assigned to the Qlik Sense software.

    Expand LEF access and click Get LEF and preview the license to download a LEF file from the Qlik Sense LEF server. Alternatively, copy the LEF information from a LEF file and paste it in the text field.

    LEF was successfully retrieved is displayed.

    Information noteFailed to get LEF from server is displayed if the serial number or control number is incorrect.
  5. Click Apply in the action bar to apply and save your changes.

    Changes have been applied is displayed.

    Information noteFailed to apply changes is displayed if any value is incorrect.

Updating a signed key license

Updating a signed key license changes the number of professional and analyzer access allocations, and number of minutes for the analyzer capacity license.

  1. Select License management on the QMC start page or from the Start Arrow down drop-down menu to display the overview.

  2. Select Site license in the panel to the right.

  3. Insert a new signed key in the dedicated field.

  4. Click Apply in the action bar to apply and save your changes.

    Changes have been applied is displayed.

    Information noteFailed to apply changes is displayed if any value is incorrect.

Refreshing the license definition

With a signed license key, refresh the license definition to manually update the license properties in QMC when there has been a change to the license. Only the RootAdmin and DeploymentAdmin roles can refresh the license definition. You cannot refresh the license definition while editing the signed license key in QMC or if the signed license key has expired.

Do the following:

  1. Select License management on the QMC start page or from the Start Arrow down drop-down menu to display the overview.

  2. Select Site license in the panel to the right.

  3. Click Refresh license definition in the action bar to synchronize any changes to the license with the license definition in QMC.

    The License definition updated field shows the timestamp when was the license definition was last updated. The timestamp might take up to 10 minutes to reflect a change. This is because the Qlik Sense Repository Service only polls the License Backend Server (LBS) for the latest license definition every 10 minutes. For example, if you manually refresh the license definition at 9 PM, and the next QRS poll is at 9:09 PM, the timestamp will be updated only at 9:09 PM.

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