Troubleshooting app distribution in multi-cloud
There is more than one possible cause when app distribution fails in a multi-cloud environment. You could encounter problems on the QSEoW side (with custom properties), at the IdP (with names and groups), during the actual distribution, and after distribution (with apps not being displayed).
Publishing is a little slow
You have published an app, and when checking the collection, the app is not present.
Allow some time to pass before troubleshooting why an app does not appear in a collection. Publishing is not instantaneous.
Custom properties not in lowercase
You have created distribution policies and published an app to a multi-cloud collection. The app does not show up and no error message is displayed.
The custom properties you use in distribution policies are not in lowercase.
Use only lowercase letters for custom properties in distribution policies.
A temporary error occurred
A temporary error occurred.
Restart the Qlik Sense Service Dispatcher.
Do the following:
- In Windows, open Services.
- Scroll down and right-click the Qlik Sense Service Dispatcher. Select Restart.
An unknown error occurred
An error occurred and you do not know why.
Investigate the log files for multi-cloud services, for example, the App Distribution Service and Hybrid Deployment Service. See Multi-cloud services.