Qlik Sense Mobile for BlackBerry policy settings

The BlackBerry Dynamics administrator controls security configurations by editing policy profiles and user settings in the BlackBerry UEM admin console.

This document covers settings specific for a Qlik Sense Mobile Client Managed deployment in the BlackBerry Dynamics environment. For a complete overview on policies and profiles settings, see the BlackBerry documentation: BlackBerry UEM Administration.

Data leakage prevention

The BlackBerry Dynamics administrator can prevent users from copying data outside the BlackBerry Dynamics environment.

Do the following:

1. In the BlackBerry UEM admin console, navigate to Policies and profiles and open the Managed devices section.
2. In the Policy drop-down menu, select BlackBerry Dynamics.
3. Select the policy profile that you want to edit from the list of available policies.
4. Click on the edit icon.
5. Navigate to the Data leakage prevention section.
6. Select Do not allow copying data from BlackBerry Dynamics apps into non BlackBerry Dynamics apps to prevent users from sharing data outside the BlackBerry Dynamics environment.
7. Select Do not allow copying data from non BlackBerry Dynamics apps into BlackBerry Dynamics apps to prevent users from adding data copied from apps that are not part of the BlackBerry Dynamics environment.
8. Click on Save to apply the changes.

Diagnostics and logging

Users can send application diagnostics using BlackBerry Work or a different email client such as the native iOS client. A mail client different from BlackBerry Work can only be used if the BlackBerry Dynamics administrator allows users to copy data outside of the BlackBerry Dynamics environment. See: Data leakage prevention.

Sending application diagnostics from the Qlik Sense Mobile for BlackBerry app

Do the following:

1. In the Qlik Sense Mobile for BlackBerry app, tap on the BlackBerry Launcher icon.
2. In the Launcher menu, open the settings menu.
3. In the settings menu select Diagnostic.
4. Select Send application diagnostics.
5. The email client opens.

Sending application diagnostic when data leakage prevention is enforced

If the BlackBerry Dynamics administrator has enabled the data leakage prevention configuration, users can only send diagnostics using the BlackBerry Work email client. If the user selects Send application diagnostics and BlackBerry Work is not installed on the device, an error message invites the user to configure an email service.

Configuring detailed diagnostics

The BlackBerry Dynamics administrator can enable or prevent users from sending detailed diagnostics from the Qlik Sense Mobile for BlackBerry app. Detailed diagnostics are enabled at application level by editing a policy profile, or at device level by editing the registered device for a specific user.

Configuring detailed diagnostics in the policy profile

Do the following:

1. In the BlackBerry UEM admin console, navigate to the Policies and profiles section and open the Managed devices sub-section.
2. In the Policy drop-down menu select BlackBerry Dynamics.
3. Select the policy profile that you want to edit from the list of available policies.
4. Click the edit icon.
5. Navigate to the Detailed logging section.
   • To enable detailed diagnostics, select Enable detailed logging for BlackBerry Dynamics apps.
     The Detailed diagnostics option is made available in the diagnostics settings for Qlik Sense Mobile for BlackBerry. The user can turn on detailed diagnostics using the toggle.
   • To disable detailed diagnostics, select Prevent users from turning on detailed logging in BlackBerry Dynamics apps.
     Only the Send application diagnostics option is visible in the Qlik Sense Mobile for BlackBerry app.

Configuring detailed diagnostics for a specific device

Do the following:

1. In the policy editing window, leave both Enable detailed logging for BlackBerry Dynamics apps and Prevent users from turning on detailed logging in BlackBerry Dynamics apps unselected. For detailed instructions see: Configuring detailed diagnostics in the policy profile.
2. In the BlackBerry UEM admin console, navigate to Users and open the All users sub-section.
3. Select a user from the list.
4. In the user profile window, select one of the activated devices available for the selected user. You select a device by clicking on the correspondent tab.
5. In the tab for the device you selected, open the BlackBerry Dynamics apps drop-down menu.
6. Locate the Qlik Sense Mobile for BlackBerry app. If Qlik Sense Mobile for BlackBerry is not listed in this section, it is not assigned for that user on the selected device.
7. In the App actions column for Qlik Sense Mobile for BlackBerry, open the drop-down menu.
   • Select Logging on to enable detailed diagnostics.
     The user can turn on detailed diagnostics using the toggle.
   • Select Logging off to prevent detailed diagnostics.
     Only the Send application diagnostics option is visible in the Qlik Sense Mobile for BlackBerry app.