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Changing user passwords

Users can send requests to change their passwords. Administrators can change the password of any user.


Do the following:

  1. Click Admin in the main menu.

  2. Select Users from the drop-down list.

    The list of available users appears. You can filter the list by typing the user name in the search form.

  3. Click on the user name to open its profile.
  4. Select the Change password check box.

    The form to enter the new password appears.

  5. Enter and confirm the new password.
  6. Click Save.

You must implement your password policy manually. For example: there is no way to remind users to change their password once a month.


You can change your user password at any time. The SMTP server must be configured because you will receive email confirmations.

Password reset rules

  • If you make a second password reset request, the first request is deleted and the link becomes invalid.
  • You have to wait one minute to make a second request to reset your password, in order to avoid email spam.
  • You have to use the password reset link within one hour. After that, you have make the request again.

Request password reset

Do the following:

  1. Open the NewsStand with your preferred web browser. The URL is https://YourServer:4994.
  2. Click Forgot your password?
  3. Enter your email address.
  4. Click Reset password.

    A message requests that you check your email for further instructions.

Reset password

Do the following:

  1. Check your email for a message with the subject line, Qlik NPrinting password reset request. If you do not see the email, check your spam folder.
  2. Click on the reset password link, or copy and paste it into your web browser.
  3. Enter and confirm your new password.
  4. Click Reset password.

    A message indicates that your password has been reset. You will also receive a confirmation email.

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