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Reset user password

You can change your user password at any time. The SMTP server must be configured because you will receive email confirmations.

Request password reset

Do the following:

  1. Open the NewsStand with your preferred web browser. The URL is https://YourServer:4994.
  2. Click Forgot your password?
  3. Enter your email address.
  4. Click Reset password.

    A message requests that you check your email for further instructions.

Reset password

Do the following:

  1. Check your email for a message with the subject line, Qlik NPrinting password reset request. If you do not see the email, check your spam folder.
  2. Click on the reset password link, or copy and paste it into your web browser.
  3. Enter and confirm your new password.
  4. Click Reset password.

    A message indicates that your password has been reset. You will also receive a confirmation email.

Password reset rules

Note that:

  • If you make a second password reset request, the first request is deleted and the link becomes invalid.
  • You have to wait one minute to make a second request to reset your password, in order to avoid email spam.
  • You have to use the password reset link within one hour. After that, you have make the request again.

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