# Troubleshooting - Navigating and interacting with Qlik Sense

This section describes problems that can occur when navigating in and interacting with Qlik Sense.



## Small screen device

Possible cause

You are using a device with a very small screen (480 pixels wide or smaller).

Proposed action

Open the application from a computer or a device with a larger screen.

For more information, see [Exploring apps on a small screen](https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/UserInterface/explore-apps-on-small-screen.htm).

## I cannot re-order items in application overview

I want to move sheets or stories in application overview but it is not possible.

Possible cause

You are using the mouse on a hybrid device.

Proposed action

Do one of the following:

* Turn touch device support off by tapping the navigation button (the Menu icon) and toggling off the Touch screen mode icon .
* Hold the mouse button pressed for a while before moving the slide.
* Alternatively, use the touch screen instead and move the item by long-touch and drag.

## The reading order is incorrect in my shared chart

The reading order in a shared chart has changed. For example, I shared a chart displaying right-to-left reading order, but now the reading order is left-to-right in my shared chart.

Possible cause

The reading order setting has been changed in the application after the chart was shared.

Proposed action

Make sure the correct reading order is turned on in the application styling settings, in the application the chart is shared from. For more information, see [Activating right-to-left reading order](https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/UserInterface/rtl.htm#Activati).