This section describes problems that can occur when navigating in and interacting with Qlik Sense.
Small screen device
Possible cause
You are using a device with a very small screen (480 pixels wide or smaller).
Proposed action
Open the app from a computer or a device with a larger screen.
For more information, see Exploring apps on a small screen.
I cannot re-order items in app overview
I want to move sheets or stories in app overview but it is not possible.
Possible cause
You are using the mouse on a hybrid device.
Proposed action
Do one of the following:
- Turn touch device support off by tapping the navigation button (
) and toggling off 
Touch screen mode. - Hold the mouse button pressed for a while before moving the slide.
- Alternatively, use the touch screen instead and move the item by long-touch and drag.
The reading order is incorrect in my shared chart
The reading order in a shared chart has changed. For example, I shared a chart displaying right-to-left reading order, but now the reading order is left-to-right in my shared chart.
Possible cause
The reading order setting has been changed in the app after the chart was shared.
Proposed action
Make sure the correct reading order is turned on in the app styling settings, in the app the chart is shared from. For more information, see Activating right-to-left reading order.