# Troubleshooting - Using applications

This section describes problems that can occur when discovering and analyzing in Qlik Sense.

## My search does not produce any results

Possible cause

You have locked selections.

Proposed action

Unlock the selections and then perform a new search.

Do the following:

1. Click on the selection with the Locked icon.
2. Click the Locked icon to unlock.
3. Perform a new search.

## My search using Insight Advisor does not produce any results

Possible cause

You are searching for a field which is not a master item.

Proposed action

Search for a master item instead. Additionally you can use smart search to find fields which are not master items.

## Incomplete visualization

A visualization is not displayed, instead an error message Incomplete visualization is displayed.

Possible cause

The visualization contains data fields that you do not have access to.

Proposed action

Contact your Qlik Sense administrator to see if you can get access to the omitted data fields, to be able to use the visualization.