[Home](https://help.qlik.com/en-US/cloud-admin-playbook/Content/home.htm) &gt; Getting started

# Getting started as a new Qlik Cloud admin

If you've just inherited a Qlik Cloud tenant—or you're the new admin alongside an existing team—work through this page first. It sequences the most important orientation reading and the most load-bearing operational checks. Once you've completed the Day 1 / Week 1 / Month 1 list below, return to the [Home page](https://help.qlik.com/en-US/cloud-admin-playbook/Content/home.htm) cadence table for the full recurring playbook.

> **Keep the [Glossary](https://help.qlik.com/en-US/cloud-admin-playbook/Content/glossary.htm) open while reading.** Qlik-specific terms (spaces, value meters, entitlements, gateways, Discovery Agent, recovery URL) appear before they can be redefined inline; the glossary is the canonical reference for each.

***

## Day 1—orient

| Step | What to do |
| --- | --- |
| 1 | Read [About this playbook](https://help.qlik.com/en-US/cloud-admin-playbook/Content/about.htm)—especially the **Subscription model** section. Identify whether your tenant is **user-based** or **capacity-based** (and whether it has the **Anonymous Access** subscription). The rest of the playbook depends on knowing this. |
| 2 | Read [Administrator roles](https://help.qlik.com/en-US/cloud-admin-playbook/Content/admin_roles.htm). Note which role(s) you hold today and who else holds **Tenant Admin** and **Service Account Owner**. |
| 3 | Open the **Home dashboard** in the admin console. The URL pattern is `https://<tenant>.<region>.qlikcloud.com/console`; the exact hostname is in your Qlik welcome email and in My Qlik. Note your tenant region and current value meters (see [Monitor capacity consumption](https://help.qlik.com/en-US/cloud-admin-playbook/Content/licensing/monitor_capacity_consumption.htm#recommended-action-by-threshold) for the 80 / 90 / 100% action thresholds—Week 1 step 3 reinforces this). |
| 4 | Confirm who the **[Service Account Owner (SAO)](https://help.qlik.com/en-US/cloud-admin-playbook/Content/glossary.htm#identity-access-and-security)** is and that the mailbox originally used to create the tenant is still reachable—Qlik's IdP-recovery URL is bound to that mailbox, and Qlik Support can't restore IdP configuration without it. See [Review SAO and IdP](https://help.qlik.com/en-US/cloud-admin-playbook/Content/identity_and_access/review_sao_and_idp.htm). |

## Week 1—verify resilience

| Step | What to do |
| --- | --- |
| 1 | Confirm there are **at least two Tenant Admins** (Qlik's recommended minimum for IdP-recovery resilience). [Audit user lifecycle](https://help.qlik.com/en-US/cloud-admin-playbook/Content/identity_and_access/audit_user_lifecycle.htm). |
| 2 | Read [Monitor system events](https://help.qlik.com/en-US/cloud-admin-playbook/Content/system_spot_check/monitor_system_events.htm) and walk through the admin console **Events** page once. |
| 3 | Read [Monitor capacity consumption](https://help.qlik.com/en-US/cloud-admin-playbook/Content/licensing/monitor_capacity_consumption.htm) and confirm you understand which [value meters](https://help.qlik.com/en-US/cloud-admin-playbook/Content/glossary.htm#subscription-model-concepts) apply to your subscription. |
| 4 | Inventory your **[Data Gateways](https://help.qlik.com/en-US/cloud-admin-playbook/Content/glossary.htm#qlik-cloud-products-and-pillars)** (if any) and confirm each is **Connected**. [Check gateway health](https://help.qlik.com/en-US/cloud-admin-playbook/Content/data_integration/data_gateways/check_gateway_health.htm). |
| 5 | Read [Review release changes](https://help.qlik.com/en-US/cloud-admin-playbook/Content/tenant_configuration/review_release_changes.htm)—pay attention to upcoming deprecation notices; some cutovers may already have run. |

## Month 1—establish the cadence

| Step | What to do |
| --- | --- |
| 1 | Deploy the **[Qlik Cloud Monitoring Apps Deployer](https://help.qlik.com/en-US/cloud-admin-playbook/Content/tooling/monitoring_apps_deployer.htm)**—a Qlik Automate template that installs and updates the community-supported monitoring apps (Reload Analyzer, App Analyzer, Access Evaluator, etc.). |
| 2 | Walk the full [cadence summary](https://help.qlik.com/en-US/cloud-admin-playbook/Content/home.htm) once. Schedule the daily, weekly, monthly, quarterly, and yearly tasks into your calendar / runbook. |
| 3 | Read [Review SAO and IdP](https://help.qlik.com/en-US/cloud-admin-playbook/Content/identity_and_access/review_sao_and_idp.htm) and [Disaster recovery and BCP](https://help.qlik.com/en-US/cloud-admin-playbook/Content/tenant_configuration/disaster_recovery_and_bcp.htm). Document your tenant's recovery URL and rehearsal plan. |
| 4 | If you operate more than one tenant under the same subscription, read [Multi-tenant administration](https://help.qlik.com/en-US/cloud-admin-playbook/Content/multi_tenant_administration.htm). |
| 5 | Familiarize yourself with the [Tooling appendix](https://help.qlik.com/en-US/cloud-admin-playbook/Content/tooling_appendix.htm)—knowing which monitoring app surfaces which signal saves time during incidents. |

***

## How to use this playbook

Each topic page in the playbook follows a consistent format:

* **Cadence**—Daily / Weekly / Monthly / Quarterly / Yearly.
* **Subscription model**—Which subscription(s) the activity applies to.
* **Roles**—Which administrator role(s) can perform the activity. See [Administrator roles](https://help.qlik.com/en-US/cloud-admin-playbook/Content/admin_roles.htm) for the abbreviations (TA, AA, DA, AuA, SAO).
* **Estimated time**—`Initial` is the time to learn and complete the activity the first time; `Recurring` is the time per subsequent occurrence at the listed cadence.
* **Benefits**—Why this activity matters.
* **Goal**—How to perform the activity, with links to official Qlik sources.
* **Tasks**—A role-tagged checklist.
* **Gotchas** *(when applicable)*—Surprising or edge-case behavior to watch for.
* **Automation helpers** *(when applicable)*—Qlik Automate templates that reduce manual effort.
* **References**—Underlying Qlik Help, qlik.dev, and Qlik Community links.
* **Tags**—Cadence, category, and tooling tags for search and filtering.

## See also

* [Glossary](https://help.qlik.com/en-US/cloud-admin-playbook/Content/glossary.htm)—Qlik Cloud terms used throughout the playbook.
* [Administrator roles](https://help.qlik.com/en-US/cloud-admin-playbook/Content/admin_roles.htm)—Role definitions and abbreviations.
* [Tooling appendix](https://help.qlik.com/en-US/cloud-admin-playbook/Content/tooling_appendix.htm)—Monitoring apps catalog.