- Ways to access your data
- Working with the SugarCRM API quota limit
- Reference - SugarCRM developer documentation
Ways to access your data
To access your
Loading data from tables
After you authenticate the connector with your account credentials. use the tables to fetch your data. The following SugarCRM modules have preconfigured tables.
The following table can be used to get custom modules from SugarCRM:
|CustomModule||Use this table to fetch data from any custom modules that you might have built using the SugarCRM Module Builder.|
To select and load data from a table, enter the required table parameters and click Preview data. Required parameters are marked with an asterisk (*). The table fields are displayed under the Data preview tab. You can select fields individually by selecting the box beside each field name. Select Insert script after you have made your selection.
The Qlik Web Connectors use the SugarCRM API to extract data from your SugarCRM account and load it into your Qlik Sense app. While reloading your SugarCRM-based app, you might receive an error message that the connector has reached the SugarCRM API rate limit and that all subsequent API calls will fail until the API rate limit is reset.
Reference - SugarCRM developer documentation
You can refer to the SugarCRM API documentation to learn more about the requirements and restriction imposed by the APIs when making requests.
You are experiencing slow response times
You are not logged into a SugarCRM account as an administrator
Log in as an administrator. API request from non-administrator accounts receive a lower priority from SugarCRM. Administrator accounts run 10 times faster than non-administrator accounts.
You have exceeded the API limits that are imposed on the Qlik Web Connectors by the
To reduce the impact of reaching the API rate limits, develop your app with the following in mind:
- Extract only the data you need.
- Reload one SugarCRM-based application at a time.
- Ensure that loops in your script that make API calls will not result in infinite loops.
You receive an error message that the access token is invalid
Your authentication token is being regenerated on the SugarCRM web page when you are logged into SugarCRM and the SugarCRM Connector at the same time.
We recommend that you log out of your SugarCRM account while loading data with the SugarCRM Connector.